ROYAL CHELSEA™ – Luxury Leather Chelsea Boots for Men

Shipping Policy

At Gentluxio, we are committed to delivering your order securely and efficiently.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once shipped, you will receive a confirmation email with tracking information.

Estimated Delivery Time

• United States: 5–10 business days

• Canada: 7–12 business days

• Europe: 7–12 business days

• International: 7–15 business days

Delivery times may vary during peak seasons or due to customs processing.

Shipping Costs

Shipping fees are calculated at checkout.
We occasionally offer free shipping promotions on selected orders.

Tracking

A tracking number will be provided once your order has shipped so you can follow your package in real time.

Returns & Refunds

Your satisfaction matters to us.

Return Policy

We accept returns within 30 days of delivery.

To be eligible:

• Item must be unused and unworn

• In original packaging

• With all tags attached

• In original condition

Non-Returnable Items

For hygiene reasons, worn footwear, used belts, socks, or damaged items not caused by manufacturing defects may not be eligible for return.

How to Request a Return

To initiate a return, contact us at:

📧 support@gentluxio.com

Please include:

• Your order number

• Reason for return

• Photos (if applicable)

Our team will respond within 24–48 hours with further instructions.

Refund Process

Once your item is received and inspected:

• Refunds are processed within 5–7 business days

• Refunds are issued to the original payment method

• Shipping fees are non-refundable unless the item arrived damaged or incorrect

Exchanges

If you need a different size or received a defective product, please contact us within 7 days of delivery.